With over seven years of management experience, Jonathan Hicks brings a strong background in claims handling, team leadership, and client relationship management. As an Account Manager, he oversees field adjusters and quality reviewers while ensuring clients receive accurate, timely service and an exceptional product.

 

Jonathan is proficient in both Xactimate and Symbility and holds AIC and AINS designations, reflecting his deep knowledge of insurance policy and estimating practices. His commitment to quality and client satisfaction has earned him a reputation as a reliable and solutions-focused professional.

 

Outside of work, Jonathan enjoys spending time with his wife and their baby girl, embracing the joys of family life.