Associated Adjusting

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Our Team

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The Executive Team

JIMMY HICKS CHIEF EXECUTIVE OFFICER
MARK LEONARDO CHIEF FINANCIAL OFFICER
BRANDON FLYNN CHIEF OPERATING OFFICER
TROY SHAW CHIEF BUSINESS DEVELOPMENT OFFICER
JIMMY HICKS Chief Executive Officer
Jimmy Hicks serves as CEO of AAN, a national independent adjusting company known for its commitment to quality, responsiveness, and innovation. With a strong background in leadership and operations, Jimmy has helped shape AAN into a trusted partner across the insurance industry, focused on delivering results and exceeding expectations. When he’s not leading teams or tackling strategic challenges, Jimmy enjoys spending time with his family and finds peace working outside—especially on a freshly mowed lawn.
JIMMY HICKS Chief Executive Officer
Jimmy Hicks serves as CEO of AAN, a national independent adjusting company known for its commitment to quality, responsiveness, and innovation. With a strong background in leadership and operations, Jimmy has helped shape AAN into a trusted partner across the insurance industry, focused on delivering results and exceeding expectations. When he’s not leading teams or tackling strategic challenges, Jimmy enjoys spending time with his family and finds peace working outside—especially on a freshly mowed lawn.
JIMMY HICKS Chief Executive Officer
Jimmy Hicks serves as CEO of AAN, a national independent adjusting company known for its commitment to quality, responsiveness, and innovation. With a strong background in leadership and operations, Jimmy has helped shape AAN into a trusted partner across the insurance industry, focused on delivering results and exceeding expectations. When he’s not leading teams or tackling strategic challenges, Jimmy enjoys spending time with his family and finds peace working outside—especially on a freshly mowed lawn.

A Message from the CEO

Our Goal is to deliver fair, efficient claims adjusting with integrity—earning your trust through professionalism, compassion.

Our History

AAN started in 2004 in Knoxville, Tennessee. Built on old fashion service and a quality product, the company quickly grew into Alabama and Georgia at the request of our clients. This was soon followed by an expansion into covering the entire Southeastern Region of the U.S., and soon afterward, AAN began to offer property claim services across the entire country.

The backbone of our business has been daily claims. When we expanded into providing catastrophe coverage, our existing relationships and familiarity with client guidelines helped to make our Catastrophe Claims Handling a resounding success. 

Our Commitment to Quality

With reporting guidelines and procedures in place, it is our goal to provide quality, consistent reporting in a timely manner to assist our clients in quickly resovling the claim. Every claim report and estimate goes through our quality control team and is reviewed for accuracy, consistency and adherence to client guidelines before being submitted to the client.

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