Integrity
We operate with unyielding ethical standards, ensuring every adjustment is fair, objective, and transparent for all stakeholders.
Our Story
Legacy of Precision.
Future of Claims.
Founded in 2004 in Knoxville, Tennessee—built on old-fashioned service and a quality product, and trusted by clients across the Southeast and nationwide.
A Message from the CEO
Our goal is to deliver fair, efficient claims adjusting with integrity—earning your trust through professionalism and compassion.
Our History
Built on Service, Grown by Trust
From Knoxville to the Southeast—and nationwide property claim services for our carrier partners.
Associated Adjusting started in 2004 in Knoxville, Tennessee. Built on old-fashioned service and a quality product, the company quickly grew into Alabama and Georgia at the request of our clients. This was soon followed by an expansion into covering the entire Southeastern region of the U.S., and soon afterward, Associated Adjusting began to offer property claim services across the entire country.
The backbone of our business has been daily claims. When we expanded into providing catastrophe coverage, our existing relationships and familiarity with client guidelines helped to make our Catastrophe Claims Handling a resounding success.
Our Commitment to Quality
Every Report, Reviewed
Consistent reporting and quality control—so your clients can resolve claims with confidence.
With reporting guidelines and procedures in place, it is our goal to provide quality, consistent reporting in a timely manner to assist our clients in quickly resolving the claim. Every claim report and estimate goes through our quality control team and is reviewed for accuracy, consistency, and adherence to client guidelines before being submitted to the client.
Scale & Reach
National Strength
From daily claims to catastrophe response—Southeastern roots with nationwide property claim services for our carrier partners.
Continental Coverage
After expanding across Alabama, Georgia, and the Southeastern region, Associated Adjusting now offers property claim services across the entire country—with daily claims and catastrophe handling backed by familiar client relationships and guidelines.
20+
Years of Service
50
States Served
Southeast to Nationwide
Headquartered in Knoxville, Tennessee, with regional operations across the Southeast and property claim coverage nationwide.
Our Foundation
Core Values
The principles that guide every inspection, every report, and every relationship we build.
Precision
Thorough inspections, clear documentation, and adherence to client guidelines on every file we handle.
Reliability
In times of crisis, we are the constant. Our rapid-response teams are available 24/7/365 to handle urgent claims nationwide.
Credentials
Licenses, Security & Professional Standards
Enterprise-ready practices that carriers expect from a national adjusting partner.
Licensed Nationwide
Field adjusters licensed across all 50 states with continuing education compliance.
Industry Memberships
Active members of NACA and PLRB—engaged in professional development and industry best practices.
Secure Intake
Encrypted claim submissions and documented handling for carrier and policyholder files.
Ethics & Standards
Adherence to industry codes of ethics and carrier-specific investigation protocols.
Partner With Us
Partner With Associated Adjusting
Discuss your firm's specific needs with our executive team and discover how our legacy can protect your future.